Terms & Conditions

These terms and conditions apply to the use of the JLR Forklift Training website and to all training services we provide. By using our website or booking a course, you agree to these terms.

Quotes & Bookings

All quotes are free and valid for the period stated on the quote. A booking is confirmed once we have agreed the course, dates, number of delegates and price with you in writing (including by email).

Payment

Payment terms will be set out in your quote or invoice. We reserve the right to postpone training or withhold certificates if payment is not received by the agreed date.

Cancellations & Changes

If you need to cancel or rearrange training, please tell us as early as possible. Any cancellation charges will be set out in your quote. If we have to cancel due to illness, severe weather or circumstances outside our control, we will rearrange the training at no extra cost.

On-Site Training Requirements

Where training takes place at your premises, you agree to:

• Provide equipment that is in safe working order, with any required thorough examinations (LOLER) up to date
• Provide a suitable, safe area for practical training and a suitable room for theory sessions
• Make sure delegates bring or are provided with suitable PPE
• Make sure delegates are fit to operate equipment and attend at the agreed times
• Tell us about any site rules, hazards or delegate needs in advance

Assessment & Certification

Certificates are only issued to delegates who successfully complete the required assessments. Passing is not guaranteed and depends on the delegate’s performance. We may stop training at any time if we believe a delegate or others are at risk.

Liability

We deliver training with reasonable care and skill. Nothing in these terms limits liability for death or personal injury caused by negligence, or any other liability that cannot legally be limited. Once training is complete, the employer remains responsible for authorising, supervising and monitoring their operators.

Website Use

The content on this website is for general information only. While we try to keep it accurate and up to date, we do not guarantee that it is complete or error-free. All content, logos and images on this website belong to JLR Forklift Training unless stated otherwise and must not be copied without permission.

Governing Law

These terms are governed by the laws of England and Wales.

Contact Us

If you have any questions about these terms, contact JLR Forklift Training, email jamie@jlrforklifttraining.co.uk or phone 07944 249006.